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12 May 2008, 11:56

Automatic problem

Q&A

Added: 14 Feb 2008
Last update: 12 Mar 2008

Question

We have the 1600 Renaul Kangoo automatic, it was manufactured in feb 2006 and has done 8000 miles.

Three times in the past month when driving happily along at 55mph with a great clonk the car has dropped into manual drive and will only go at 30mph stuck in 3rd gear. The problem clears when the engine stops and when you restart it has righted itself. It goes to the garge again later today but so far they have not been able to observe the phenomenum.

Have you heard of this before?? Any suggestions as to what might cause it??

Answer

The auto gearbox is computer controlled and that computer is linked to the engine management computer. These days, if either of these computers detects a fault, it will put either the engine or the gearbox or both into something commonly called “limp home mode”. Where the car runs at reduced performance, but at least keeps going so you can get home or to a garage so you are not left stranded. This seems to be what is happening with your Kangoo.

I suspect an intermittent fault on a sensor or the wiring to it. Because it is intermittent, when you start the engine again everything is fine and the computer puts the car back into normal driving mode. The good news is that the computers between them should store information about faults that have occurred, and either a Renault dealer or an independent garage with the right equipment should be able to read those codes and identify the problem area.

Since the car is under three years old, it must be under warranty, and I assume you are taking it to a Renault dealer. If so, and they haven’t found the problem by now, I would be going to a different dealer.

Keywords: Renault Kangoo automatic problem

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